I don't see my credit in my app or my credit didn't apply to my order

To check on your outstanding rewards or credit in your account, go to the "Rewards" section of your app and swipe up.

If you were expecting credit to apply to one of your orders but it didn’t, please email us the following information to [e-mail] so we can see what may have gone wrong:

• Forward us the email you received with the reward/credit
• The date of the order where the credit didn’t correctly apply
• The amount of the transaction

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Note: For information on Kung Fu Tea's loyalty program and when visits are added to your account, please view the "FAQ about the APP" section on Kung Fu Tea's website.