Managing Your Account

• How can I update my account email address?
• How do I reset my password?
• Where can I see my transaction history?
• How do I change the payment method linked to my account?
• What are my different billing options available?
• How Do I Close My Account?

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Details of Kung Fu Tea Credit

• Can I save my rewards for later?
• I don't see my credit in my app or my credit didn't apply to my order
• I couldn’t scan my app when I made my order, how can I still earn loyalty progress?

Charges, Disputes, and Refunds

• I disputed a Kung Fu Tea transaction with my bank or credit card issuer and now I can’t use my app. What do I do?
• I was overcharged. How can I get a refund?
• My transaction went through twice. How do I get a refund?
• I had a poor experience due to service, food quality or the facilities

Order Ahead

• Can I order ahead of time through the Kung Fu Tea app?